Video chat with a vet

We've partnered with Video Vets Now so you can speak to a vet from home or out and about – 7 days a week between 8am and 11pm.

How does it work?

Choose your time slot. Appointments are available 7 days a week between 8am and 11pm.

Consults are 10 mins and cost £24. If your pet needs to be seen by us or Vets Now, your original £24 payment will be refunded.

The Vet will offer advice on caring for your pet. If your pet needs to be seen, they will help you arrange an appointment with us.

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We partnered with Video Vets Now to help you get the advice and reassurance you need, wherever you are.

Get expert advice in minutes from anywhere in the UK – from home, your car, walking the dog or even further afield in a hotel or Airbnb.

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When to use Video Vets Now?

Sometimes a vet’s advice is all you need. Many queries can be resolved without visiting a practice, including:

  • Non-urgent queries
  • Preventative care advice
  • Advice on ongoing and chronic conditions

Please be aware that vets can’t prescribe medication via video chat.

Note: Video Vets Now consults are designed for non-urgent queries only. In an emergency, please contact us or your out-of-hours care provider directly.

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If your pet's symptoms constitute an emergency, we always recommend contacting your vet practice immediately.